Terms and conditions
Rachel Wu Beauty Lounge
House rules
- Cancelling
- To respect our time and ensure availability for all clients, we kindly ask that you follow our cancellation policy.
1. Cancellation NoticePlease provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.
2. Late CancellationsAppointments cancelled less than 24 hours before the scheduled time may incur a cancellation fee of 50% of the service price. - No-shows
- Clients who do not attend their appointment without prior notice may be charged 100% of the scheduled service price or may be required to pay a deposit before booking again.
- Arriving late
- Please arrive on time for your appointment. If you arrive late, your service may need to be shortened or rescheduled, depending on availability.
- Other
Deposits paid to secure an appointment may be non-refundable in the event of a late cancellation or no-show, in accordance with the salon’s stated policy and applicable law.
We understand that unexpected situations can happen. Exceptions may be considered at the salon’s discretion.
Thank you for understanding and respecting our time. We appreciate your support and look forward to welcoming you to our salon! ♡
Terms and conditions
* Please arrive on time for your appointment.* Cancellations or rescheduling require at least 24 hours’ notice.* Late arrivals may result in a shortened or rescheduled appointment.* Deposits are non-refundable for late cancellations or no-shows* Please inform us of any allergies or sensitivities before your treatment.* Refunds and service corrections are handled according to our salon policy* Respectful behavior is expected at all times.