NOZAIA Founding Member Agreement

Version 2.0

Parties

NOZAIA, the sole proprietorship of Nicole Steggerda, trading under the names Iconiqdesign and NOZAIA, established in the Netherlands, Dutch Chamber of Commerce (KvK) no. 77966473, reachable at info@nozaia.nl (hereinafter: "NOZAIA");

and

the Salon: the business that signs this agreement below and enters its details in doing so.

1. What this agreement is about

1.1 NOZAIA is a booking and management platform for salons. NOZAIA is launching and wishes to test the platform in practice and build its reputation together with a limited number of salons, the "Founding Members".

1.2 The Salon becomes a Founding Member. It receives the platform free of charge for a period and at a discount thereafter, and in return provides feedback and content, as described below.

1.3 This agreement applies alongside the NOZAIA General Terms and Conditions for salons and the Data Processing Agreement. In the event of a conflict, this agreement prevails insofar as the Founding arrangements are concerned.

2. What the Salon receives

2.1 Three months free. The Salon uses the [Pro] plan free of charge for three months, counted from the day its account is activated. No payment method is required during this period.

2.2 Then six months at a 20% discount. Immediately afterwards, the Salon pays 20% less than the then current price of its plan for six months. The regular price applies thereafter.

2.3 Founding status. The Salon receives the designation "Founding Member" with its own sequence number within the platform and, if the Salon wishes, on its profile on the NOZAIA marketplace.

2.4 Direct line. During the Founding period, the Salon has priority support and may contribute ideas for new features.

2.5 Migration help. NOZAIA helps free of charge with transferring existing client and appointment data, insofar as technically possible.

2.6 The benefits are personal and non-transferable, and cannot be exchanged for money. If the Salon switches to another plan, the discount continues to apply to the new plan.

3. What the Salon does

3.1 Feedback. The Salon actively uses the platform in its daily practice and, during the first three months, provides feedback at least [once a month]: what works, what does not, and what it is missing. This may be brief, by email to info@nozaia.nl or through the feedback form in the dashboard. In addition, at the end of the three months the Salon completes a short evaluation.

3.2 Content. During the Founding period, the Salon posts at least [one post or video per month] on Instagram in which NOZAIA is visibly or recognisably featured. For example, how it works with NOZAIA, how its clients book, or what it gains from it.

3.3 Collaboration on Instagram. With each post, the Salon invites @nozaia.app as a collaborator, so that the post also appears on NOZAIA's account. If that is not possible, the Salon tags NOZAIA in the post.

3.4 More is always welcome. The Salon may create as much additional content about NOZAIA as it wishes. That is welcome, but not required.

3.5 Honesty comes first. The Salon always gives its honest opinion. NOZAIA does not dictate what the Salon should say and does not ask for positive statements. Criticism, including public criticism, does not disadvantage the Salon in any way and is not a ground for terminating this agreement.

3.6 Transparent about the collaboration. Because the Salon receives a benefit, it discloses in content about NOZAIA that a collaboration is involved. For example with "in collaboration with NOZAIA", "#ad", or the platform's paid partnership label. This is required by law and protects the Salon itself.

3.7 Client privacy. If the Salon films or photographs clients or staff, it obtains their consent beforehand. The Salon does not show client data, such as names, telephone numbers or email addresses, in its content. Screen recordings of the dashboard are made with test data or with data that has been made unrecognisable.

3.8 Unreleased features. If the Salon is given access to features that are not yet public and NOZAIA states that these are confidential, the Salon does not share content about them until NOZAIA makes them public.

4. Mutual use of the content

4.1 The Salon remains the owner of its own content.

4.2 The Salon grants NOZAIA a free, worldwide and non-exclusive licence to share and use the content it posts about NOZAIA in marketing: on the website, in the app, on social media, in newsletters and in advertisements. NOZAIA credits the Salon by name and, where possible, links to its account.

4.3 NOZAIA does not alter the substance or meaning of the content. Cropping, subtitling or adapting the format is permitted.

4.4 This licence continues after the end of this agreement for content created by then. If the Salon asks NOZAIA to stop using it, NOZAIA removes the content from its own channels within 30 days, insofar as reasonably possible. Advertisements that have already been booked may continue to run for a short time.

4.5 The Salon may use NOZAIA's logo and imagery for content about NOZAIA. In doing so, it does not give the impression that it speaks on behalf of or represents NOZAIA.

4.6 NOZAIA may state that the Salon uses NOZAIA, with its name and logo, in the list of Founding Members.

5. Ideas and suggestions

NOZAIA may freely use, without charge, suggestions, ideas and feedback from the Salon to improve the platform. The Salon receives no compensation or ownership rights for them. Anything the Salon contributes must not infringe the rights of others.

6. The platform itself

6.1 The Salon uses the platform to run its own business. All rights in the platform, the software, the screens and the NOZAIA brand name remain with NOZAIA.

6.2 The Salon does not replicate the platform. It does not copy or reuse the design, the screens, the texts, the structure or the underlying software, and does not attempt to reverse engineer the software, except to the extent mandatory law permits and only after consulting NOZAIA.

6.3 Access is for the Salon and its staff. The Salon does not give access to any party that makes or commissions a competing product, and does not use the platform to build, commission or benchmark such a product.

6.4 The Salon may freely make and share screenshots and recordings of its own use; that is precisely what article 3 asks for. What is not permitted is using those images to replicate the platform.

6.5 If the Salon fails to comply with this article, NOZAIA may terminate this agreement with immediate effect. This article continues to apply thereafter.

7. No employment and no partnership

The parties are independent businesses. This agreement does not create an employment relationship, a contract for services, a franchise, a partnership or any other form of cooperation in which one party can bind the other. Each party bears its own costs and taxes. The benefit the Salon receives may, in its country, be treated for tax purposes as a discount or as a benefit in kind; the Salon arranges this itself.

8. Term and termination

8.1 This agreement takes effect on the day of signing and runs for nine months: three months of free use plus six months at a discount. Thereafter only the General Terms and Conditions and the regular prices apply.

8.2 The Salon may stop using NOZAIA at any time. The Founding benefits then lapse, including if the Salon returns later.

8.3 NOZAIA may terminate this agreement with immediate effect if the Salon fails to comply with article 3.6, 3.7, 3.8 or 6, or in the event of misleading or unlawful content, misuse of the platform or non-payment after the free period. NOZAIA states the reason when doing so.

8.4 If the Salon provides no feedback and no content for two consecutive months, NOZAIA first gets in touch. If nothing changes thereafter, NOZAIA may end the Founding benefits for the remaining period. In that case, the Salon simply retains access to the platform at the regular price and may cancel at any time.

8.5 Articles 4, 5, 6 and 9 continue to apply after the end of this agreement.

9. Privacy, governing law and final provisions

9.1 NOZAIA processes the Salon's data in accordance with the privacy statement. The Data Processing Agreement applies to client data that NOZAIA processes on the Salon's behalf.

9.2 This agreement is governed by Dutch law. Disputes are submitted to the District Court of Rotterdam, unless mandatory law provides otherwise.

9.3 Amendments are valid only if both parties have agreed to them in writing or by email.

9.4 If any provision is invalid, the remaining provisions continue to apply.

9.5 This agreement has been drawn up in English for the Salon's convenience; a Dutch-language version also exists. The Salon is bound by the version it signs.

10. Signature

By signing, the Salon declares that it has read and accepts this agreement, the NOZAIA General Terms and Conditions for salons, the Data Processing Agreement and the privacy statement.

Annex A – Practical content guidelines (not legal text)

This annex helps the Salon get started. It contains no obligations beyond what is set out in article 3.

Content ideas

• A short video showing how a client books with you through your own booking page
• Your morning routine: what your calendar looks like when you open the salon
• What you used to do (messages, a paper diary, DMs) compared with how it works now
• How you plan your week or review your revenue with the AI assistant
• An honest update after a month: what you like and what could be better

How to invite NOZAIA as a collaborator on Instagram

1. Create your post or reel and go to the screen where you write the caption.

2. Tap Tag people and then Invite collaborators.

3. Search for @nozaia.app and select the account.

4. Publish the post. As soon as we accept, it also appears on our account.

Disclosing the collaboration

In your caption, write for example: "In collaboration with @nozaia.app · #ad". Or use Instagram's paid partnership label.

Sending feedback

Send your feedback to info@nozaia.nl. Everything is welcome: a bug, an idea, an annoyance, or something that works well. The more honest, the better.